2024·Brand Ambassador

Wellness Partnership Programme

Olympic Athlete × Health Tech

180K app downloads in 90 days, 68% Day-30 retention — rooted in publishing the athlete's actual performance data rather than scripted endorsement.

Wellness Partnership Programme
RESULTS
180K+

App downloads in 90 days

12 mo

Ambassador tenure

68%

Day-30 retention

4.6★

App store rating uplift

OBJECTIVE

Objective

CHALLENGE

Position an Olympic medallist as the credible face of a health technology platform competing in a saturated wellness market against established celebrity endorsers.

GOAL

Drive app downloads among performance-oriented adults, build brand trust through athlete credibility, and sustain 12-month engagement beyond launch.

STRATEGY

Strategy

  1. 01

    Performance Credibility Transfer

    Rooted all brand communication in the athlete's measurable Olympic performance data — turning results into proof points for the product.

  2. 02

    Education-First Content

    Prioritised informative content about training science and recovery over promotional messaging — building trust before conversion.

  3. 03

    Community Programme

    Created athlete-led training challenges within the app to drive retention and turn passive users into advocates.

CHANNELS & REACH

Channels & Reach

  • 01Athlete channels across Instagram, YouTube, and emerging platforms (1.8M combined)
  • 02Health tech platform CRM and in-app communications
  • 03Wellness, fitness, and sports science media partnerships
  • 04Olympic community and national federation channels
PRODUCTION

Production

Olympic Training Diaries

Olympic Training Diaries

Weekly access to the athlete's real preparation cycle with product integration.

Science Explainers

Science Explainers

Short-form educational series translating elite performance science for general audiences.

Challenge Series

Challenge Series

In-app community challenges led by the athlete with leaderboard mechanics.

RESULTS

Results

Numbers band at the top of the page summarises this engagement. Full deliverable manifest available on request as part of the partnership reporting package.

LEARNINGS

Learnings

  1. LESSON 01

    Athlete data builds trust faster than celebrity endorsement

    Publishing the athlete's actual biometric and performance data drove 4.1× more app trial than equivalent celebrity-endorsed wellness brands.

  2. LESSON 02

    Education reduces churn

    Users acquired through educational content had 45% higher 90-day retention than those from promotional acquisition channels.

  3. LESSON 03

    In-app community creates organic advocacy

    Challenge participants generated 2.3× more word-of-mouth referrals than standard users — community is a retention and acquisition multiplier.

WHAT'S NEXT

What's next

  • Develop athlete-designed workout programme within the app
  • Launch international rollout starting with European markets
  • Create premium ambassador tier with exclusive content access
  • Extend partnership to wearables hardware category

Build the next chapter together.